Help and support
How can we help you?
Most answers are a click away in our FAQ and guides. For anything else, email us and a real person on the Watchpost team will reply.
- Weekdays, 10 am to 6 pm MYT
- English or Bahasa Malaysia
- Usually same-day replies
Get help
Find an answer or write to us
Email support
Connecting a channel, a failed post, billing, privacy requests or anything else.
Guides and tips
Practical articles on planning, posting and measuring your social media.
Read the blogSecurity reports
Found a vulnerability? See how to report it safely and what we promise in return.
Responsible disclosure
Messages sent outside support hours or on Malaysian public holidays are answered the next working day.
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